Privacy Policy

Who we are

Our website address is: https://hairbeardandbeauty.co.uk

What personal data we collect and why we collect it

Listings

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings.

Handling this data also allows us to:

  • – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
  • – Send you important account/order/service information.
  • – Provide a way for users to contact your listing via the provided contact information.
  • – Notify you of user interactions such as but not limited to review and contact notifications.
  • – Respond to your queries or complaints.
  • – Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

Reviews

We collect information about you during the ‘leave a review process’ on our site. This information may include, but is not limited to, your name, email address, IP address, website URL, image(s), review ratings and review texts.

Handling this data also allows us to:

  • – Display this information in a public facing manner (such as a web page or API request).
  • – Notify you of interactions such as approval or rejection of your review.
  • – Notify you of user interactions such as reply notifications.
  • – Spam prevention.

Listing contact forms

We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts.

Handling this data also allows us to:

  • – Send your contact message and details to the listings contact email.
  • – Monitor the contact system for spam and abuse.

Claim Listings

We collect information about you during the claim listing process on our site. This information may include, but is not limited to, your name, email address, phone number, position in business and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing.

Handling this data also allows us to:

  • – Verify that you have the authority to manage the claimed listing.
  • – Make you the owner of the claimed listing which can make your name and avatar visible to the public.
  • – Contact you to inform you if your claim has been approved or rejected.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

User data/profile

We collect information about you during the registration and edit profile process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of building your public profile.

Handling this data also allows us to:

  • – Send you important account/order/service information.
  • – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted information.
  • – Respond to your queries or complaints.
  • – Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

Any profile information provided to this site may be displayed publicly.

Invoices and checkout

We collect information about you during the checkout process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of processing your payment and retaining your invoice details for legal reasons.

WE DO NOT COLLECT OR STORE ANY FINANCIAL DETAILS RELATING TO BANK OR CREDIT CARD DETAILS. THESE DATAILS ARE HANDLED BY OUR SECURE PAYMENT SERVICE PROVIDER STRIPE.COM

Handling this data also allows us to:

  • – Send you important account/invoice/service information.
  • – Estimate taxes based on your location.
  • – Respond to your queries or complaints.
  • – Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • – Retain historical payment and invoice history. We do this on the basis of legal obligations.
  • – Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

In addition to collecting information at checkout we may also use and store your contact details when manually creating invoices for required payments relating to prior contractual agreements or agreed terms.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Search Useage

When entering a search for businesses or services, the results are location driven. You may choose to enter a city location or something more specific such as a postcode to generate the required results. You may also choose to use the ‘My Location’ option which is driven through GPS or data location sources such as Google maps. This information is logged anonymously through the site and its analytics for necessary site functions and internal useage statistics.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

When you visit our website Google analytics logs your visit. It does this with cookies but all data is logged anonymously so no personal data is stored or shared. Googles Analytics user policies can be found at here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We do not sell your data or share it with any third parties.

Your contact information

When entering your business and contact information for your profile we suggest and only require information that is publicly available such as your your business name, address and email etc. We do not hold any payment, credit card or bank account details as this is handled through our secure merchant services.

Additional information

How we protect your data

Passwords, account information and log in details are held in our database in a secure ecrypted format. Our database itself is subject to security measures from both internal website measures, by our secure cloud based web hosting company and by our contracted web security and monitoring company. 24 hour monitoring and protection provides security against malicious attacks, DDOS attacks and direct hacking attempts such as cross site scripting and SQL code injection. Our database and site are backed up daily.

What data breach procedures we have in place

In the unlikely event of a data breach we have support from our web hosting company to analyse and detect what, if any data may have been compromised. If any details are found to have been compromised all owners of that data will be notified by email asap. It should be noted that the data we hold on our database is only the requested information required to enable your listing and your actual list data. With the exception of your Log In details, we hold no data relating to anything other than your publically available business information.

What third parties we receive data from

We receive data from Google through their Analytics software regarding web site usage and tracking but all information is anonymous.